2008

Metrowest Massachusetts Regional Library System

Statewide Delivery and Sort Consultation

Evaluated delivery operations of all six regional systems and made recommendations for optimizing services including integrating delivery operation with library system software, consolidating delivery systems and automating sort. The Final Report and Recommendations related to sorting, labeling, and workflow were also included.

2000-2008

Infopeople

Technology Consultant

Managed numerous projects including rolling out computer labs, and establishing and managing the webcast program. Developed and delivered workshops on Computer and Internet Troubleshooting. Developed and delivered numerous webcasts on filtering and RFID. See Infopeople website for archived training material and webinars.

2006-2008

Metropolitan New York Library Council (METRO)

Delivery Service Consultation

Contract began with evaluation of delivery service in the context of other services provided to METRO members. Analyzed costs associated with providing delivery and alternative approaches to improving service. Continued engagement to help METRO maintain excellent delivery service.

2008

King County Library System

Cost-Benefit Analysis of Library Sorters

Compared costs and benefits of materials handling operations between two library branches that differed only in how they used automated systems to get the work done. Demonstrated a significant savings for library using automated materials return system.

2008

North Suburban Library System

In-House Delivery Service Consultation

Evaluated delivery system and provided recommendations for reducing costs and planning for increases in volume while reducing staff costs.

2008

Palo Alto City Library

Materials Handling and RFID Analysis

Conducted materials handling analysis. Provided recommendations and projected payback periods for implementing automated materials handling and RFID technologies.

2007-2008

Peninsula Library System

Home Delivery Pilot

Managed Home Delivery Pilot project, a project funded by an LSTA grant to evaluate the cost and benefits of providing home delivery for library materials. Project was cancelled due to integration issues with integrated library system.

2005-2008

California State Library Foundation

Gates Public Access Computer Hardware Upgrade Grant Implementation

Assisted with the implementation of the Gates Foundation’s Public Access Computer Hardware Upgrade Grant for the California State Library. Duties included assisting libraries eligible to receive funds to fill out paperwork, assisting State Library personnel in completing grant applications forms and planning the distribution of grant funds.

2004-2007

San Francisco Law Library

Public Access Computing Consultation

Configured desktops for public use including setting up security, installing and configuring applications and establishing backup and cloning system. Providing ongoing support as needed.

2006-2007

Santa Clara County Library

Public Access Computing Evaluation

Assisted with the evaluation of the public access computing system and worked with staff on selection and procurement.