Liberated From the Circulation Desk - Now What?

The lastest issue of Collaborative Librarianship is out and so is my latest Technology Matters column. In this issue, I talk about the tenendency for libraries to make a big investment in materials handling and self-service technologies but then fail to make the changes to their staffing and service models that allow them to use their human resources in new and exciting ways.

Check out "Liberated from the Circulation Desk - Now what?"

Library Materials Handling Consultation

Huntington Beach had an old conveyor system for moving books from one part of the Library to another. This system was very old and in disrepair. This consultation involved helping the Library develop a work plan for eliminating the conveyor, adding a new state-of-the-art automated check-in system, implementing an effective self-service environment and changing the ways many of the spaces in the Library to optimize staff and patron workflows.

Topeka and Shawnee County Public Library RFID Procurement

Lori Ayre worked with Topeka and Shawnee County Public Library to meet with Library stakeholders and clarify the short and long-term goals related to their planned RFID procurement and to learn more about the realities of RFID use in libraries. Building on this initial meeting, Ayre worked with the Library to develop an RFP and procurement plan. Ayre drafted the RFP, developed a scoring instrument, and also created a demo script and scoring instrument for the demo.