Library RFID, AMH, and Patron Experience Consultation

Dayton Metro Library has embarked on a series of initiatives that will transition the library from a 22-outlet system with book-centered spaces to a 17-outlet system designed to better serve the diverse needs of the Montgomery County community.

The Library contracted with The Galecia Group for help evaluating the potential benefits of using new technologies to create optimized workflows for staff and improve the customer experience.

The contract included assessing the benefits, costs, and return on investment of RFID and materials handling technologies. In addition, the project included a process in which staff would learn more about the technology and participate in a series of activities that would help them envision how RFID, sorters, self check-in, and self check-out, could be employed to free up staff time and library spaces allowing staff to focus on the evolving needs of their patrons and better serve their communities.  

Wanna Lease Some Self Check Machines or AMH Equipment?

Like all things technology, your equipment will be ready for an upgrade within five years — not because it is falling apart (especially in the case of 3M equipment) — but because even better products will be available.  Rather than getting stuck with the old model, now you can simply switch the latest greatest thing after a few years and save yourself some cash.