2008-2010

Multnomah County Library

Materials Handling and Collection Management Study

Conducted materials handling and collection management analysis. Provided recommendations related to interlibrary delivery, sorting, materials processing, and alternative ways of connecting customers with library material.

2009-2010

Washington County Cooperative Library Services

Materials Handling and Collection Development Study

Conducted materials handling and collection management analysis. The project addressed space shortage issues, materials handling workload, how to reduce turnaround time and expand services, and ways to improve central delivery and sorting. The analysis will also included a comparison of RFID versus bar codes solutions and provide suggestions for how to implement AMH solutions into their libraries.

2009

MARINet

Network Staffing Evaluation

Evaluated staffing requirements for system office of MARINet, an organization providing shared catalog (and other services) for six libraries.

2007-2008

King County Library System

Software Requirements Specifications for Integrated Library System

Developed software requirements specification for integrated library system to be developed on open source platform such as Evergreen. This document served as the roadmap for KCLS development efforts over the next several years.

2008

Metrowest Massachusetts Regional Library System

Statewide Delivery and Sort Consultation

Evaluated delivery operations of all six regional systems and made recommendations for optimizing services including integrating delivery operation with library system software, consolidating delivery systems and automating sort. The Final Report and Recommendations related to sorting, labeling, and workflow were also included.

2000-2008

Infopeople

Technology Consultant

Managed numerous projects including rolling out computer labs, and establishing and managing the webcast program. Developed and delivered workshops on Computer and Internet Troubleshooting. Developed and delivered numerous webcasts on filtering and RFID. See Infopeople website for archived training material and webinars.

2006-2008

Metropolitan New York Library Council (METRO)

Delivery Service Consultation

Contract began with evaluation of delivery service in the context of other services provided to METRO members. Analyzed costs associated with providing delivery and alternative approaches to improving service. Continued engagement to help METRO maintain excellent delivery service.

2008

King County Library System

Cost-Benefit Analysis of Library Sorters

Compared costs and benefits of materials handling operations between two library branches that differed only in how they used automated systems to get the work done. Demonstrated a significant savings for library using automated materials return system.

2008

North Suburban Library System

In-House Delivery Service Consultation

Evaluated delivery system and provided recommendations for reducing costs and planning for increases in volume while reducing staff costs.

2008

Palo Alto City Library

Materials Handling and RFID Analysis

Conducted materials handling analysis. Provided recommendations and projected payback periods for implementing automated materials handling and RFID technologies.