Lori Ayre worked with Alameda County Libraries to evaluate the materials handling operations and workflows including staffing, procedures, use of spaces and technology and interlibrary delivery. After the initial consultation, it was clear that there were numerous issues beyond the topic of materials handling that needed to be addressed. Therefore, The Galecia Group recommended the Library form a Materials Handling Task Force to further tease out these other issues in order to put the materials handling challenges in perspective and to identify suitable solutions for the Library while developing staff engagement in the solutions. This approach was accepted and Ayre worked with the team to further evaluate the issues. Engagement was concluded with the Task Force submitting materials handling recommendations to Executive Team.