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Apr 7, 2017
My pals at ByWater Solutions invited me to talk about our open source summer reading software, Bookpoints. Jessamyn West has been working with us as we complete our 2017 version of the software so I invited her to join me so we could all have an open source love fest. Listen to the podcast here: http://libraryisopen.com/bookpoints-podcast/.
And if you've never heard of Bookpoints....well! It's the summer reading program software we created in partnership with California Library Association and Library of Virginia. It is inspired by the good work of Maricopa County's Great Reading Adventure (GRA). We are hosting around 25 libraries in California who will be using Bookpoints for the second year. Library of Virginia hosting another cohort that has also been working with us since the early GRA days. Our project page is readingbydesign.org.
Dec 1, 2016
Thought I'd share this Q&A I had with someone via email in case you have the same question! - Lori
Q: I am struggling to find data comparing the performances of the 2" square tags vs. the 2"x 3" tags. Are you aware of any studies comparing the two?
I've heard anecdotal evidence from a nearby college that the 2x3 tags are significantly better [they abandoned using the squares altogether] but I'm not finding much on the topic.
Many thanks for any information your can share.
A: The general rule of thumb is that the larger the antenna, the longer the range. So the 2x3 is going to give you a bit better performance than the 2x2 since the antenna actually runs around the other edge of the tag.
There are two reasons you might prefer a 2x2 tag despite the inferior performance:
1) they obscure less of the cover art
2) with DVDs in cases where you want to pair the tag on the case and the full coverage tag on the disc (e.g. X-Range or Stingray tag). Because the disc tag is about the same size as the disc, it leaves little room to add a tag on the case without having the two tags overlapping (which causes interference). So, using a square tag in the corner in combination with the full coverage disc tag works best. Tagging this way is recommended since you can use the RFID system to verify that the right disc is in the right case thereby reducing the need to open the case.
Nov 10, 2016
Today I have done a lot of reading and soul searching. Here's where I've landed so far:
This election had a large racist component and it was at least partially a backlash to President Obama.
This election was a flail on the part of rural Americans who feel no one cares about them and their concerns and that America doesn't understand nor respect the institutions that underpin their communities.
Jul 26, 2016
I've been writing the Technology Matters column for the online journal, Collaborative Librarianship, for the last few years. It is a good way to force me to organize my thoughts. I try to post the columns here but they don't always make it so if you want to read them all, I encourage you to visit the groovy new website.
Jul 7, 2016
A few years ago, I participated in the PLA Technology Commitee. They were contemplating the future of the PLA Tech Notes. I suggested that we should discontinue the PLA Tech Notes and instead update the Wikipedia entries on those topics that were of interest to libraries. That way we'd contribute valuable content to Wikipedia on technology if there wasn't anything useful there yet. And if there was something there already, we could supplement the entry and describe the library application of that technology. Seemed to me to be a great idea and much better than spending a bunch of money having someone right up an article that would then be hidden deep in the bowels of ALA/PLA website where the info would be hard to find, never updated, and where it would quickly become inaccurate (without anyone who happened to bump into it knowing the difference).
Apr 25, 2016
I've been participating in an interesting thread about self-check-out and someone asked me to state some Best Practices. So, here's one rendition of what I believe to be Best Practices for implementing self-service check-out. It's an evolving list.
Apr 17, 2016
One of my clients requested that I put together some case studies that would demonstrate Best Practices for implementing RFID, self-check, and automated materials handling. I was able to put together two excellent examples of how to do it right.
This case study was written based on a document prepared by JCL staff after their RFID implementation. It was their own evaluation of the process so it includes a description of things they did right and what they could have done better. It provides great information on how to plan and manage the implementation and includes useful and impressive outcome metrics.
This case study was written based on telephone interviews with the staff. They describe another excellent process for implementing automated materials handling and then RFID and self-check. Even though I recommend implementing RFID before AMH, this process worked well for them and they are now achieving 90% self-check use systemwide.
Apr 13, 2016
Come join me for this webinar on April 27, 2016 from 2:00pm-3:00pm EST. Register Here
ALA President Sari Feldman's new Libraries Transform campaign communicates that libraries are more than places where circulation transactions take place, libraries can be transformative. And technologies like RFID, automated materials handling and self-service technologies are the tools that increase opportunities for libraries to provide enriching experiences to their communities.
Although RFID projects involve technical hurdles, they can be a fantastic opportunity to transform library services! If libraries only install the technology without changing how they use staff, they miss the chance to change the dynamics of patron-staff interaction.
Nov 12, 2015
I’ve been involved in several library remodels and building projects lately for public libraries in the 15,000-30,000 square foot range. My job is to help select self-check systems, and to implement RFID and automated materials handling technologies for the purposes of optimizing materials handling workflows. However, optimizing materials handling workflows is really about optimizing services to patrons. Selecting technologies and making recommendations about how to optimize their use is the easy part. The harder part is helping libraries transition from their traditional staff-based circulation workflows to self-service workflows which free up staff to focus on other patron needs without the constraints, and structure, provided by the traditional circulation desk model.
Traditionally, the circulation desk is the first thing you see as you enter the library. The staff at the circulation desk are not generally librarians although I’m pretty sure the public considers everyone at the library a “librarian.” So when the patron enters the library, what they encounter is someone working hard to get through a big pile of library material. There might even be a long line of people waiting to check-out their material. Maybe the staff person looks up when the patron enters, maybe not.
Oct 6, 2015
The recent acquisition of 3M Library Systems by Bibliotheca could be great or it could be awful. If it goes like their acquisition of ITG, it would be awful. Why? Because in the ITG acquisition, they kept the customers and a couple products and pretty much beheaded the company and made it disappear. There's a couple employees on the Bibliotheca staff but that's about it. Now, I'm not saying that that was a bad thing when it comes to the ITG acquisition. Bibliotheca acquired a very large number of US customers with that acquisition and that's really what they wanted and that was also where the value of ITG was.
However, with the 3M acquisition, they need to do a whole lot more than acquire customers in order for this to turn out well.