Presentation Summary

Infopeople webinar to introduce attendees to some key principles of Lean and to provide some tips on how to apply Lean principles to library materials handling workflows.

Focused on some traditional library practices that get in the way including how libraries use bookcarts to define batch size, reliance on staging areas, acquisitions practices, and rigid staff roles.

Hopefully people came away with a new way to think about workflows from the customer perspective and not just from a staff productivity perspective.

Slides and Presenters Notes (PDF)

Archived Webinar