Posted by Lori Ayre on June 14, 2009

This is a slightly redacted version of a study I did (with Melissa Stockton of Quipu Group) on the library delivery system in Massachusetts. We evaluated delivery, sorting, and in-library practices and everything in between. Fascinating reading!

Statewide Library Delivery Study

Now this group is issuing an RFI to get some new ideas about how to optimize this operation. I provided some ideas in the report (centralized, automated sort for entire state) and they are looking for ideas about how to implement that, or maybe there are even better ideas out there.

Contact me if you have some ideas and want a copy of the RFI. We're planning to distribute it to materials handling vendors, logistics and transportation companies, and some robotics companies. Other ideas???