Symposium on Library Courier Services - Delivery 2.0

Last week I was in Denver participating in a symposium about library courier services. The symposium, Moving Mountains: Exploring Library Courier Services, was an excellent opportunity for people in the delivery trenches to get together and share ideas about the myriad ways delivery can be accomplished in a library settings. There were as many ways to do it as there are library relationships.

As resource-sharing opportunities grow and more and more libraries expose their collections to users using innovative mash-ups (I think that might be redundant), we'll see even more variety in how delivery is done. Or will we? Are we destined to partner with UPS or FedEx for a large portion of our delivery needs because our users will demand that level of professionalism? I think that the answer to that question is yes. If you'd like to hear what else I had to say (or intended to say), here's a PDF of my presentation, Library Delivery 2.0. Comments welcome.