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Library late fees - Not just ineffective, but harmful
Summary
Increasing numbers of libraries have eliminated late fees because they are ineffective at promoting the timely return of materials, and argue that they undermine the mission of the library to provide equitable access to library services and resources.
In eliminating late fees, many libraries have discovered that the use of the library increases without the rate of overdue returns rising, and in some cases even reducing the number of late returns. These libraries also report improved relationships between their library staff and the community.
Presentation Materials
Date
2021