The Seattle Public Library purchased a cutting edge automated materials handling system in 2004 when it opened its new main library. While the system continues to function, it has experienced substantial wear and tear of the last 13 years. The Library decided it was time to explore the automated materials handling marketplace to evaluate whether it was time to replace the system.
As part of the consultation, Lori Ayre evaluated the cost of ownership of the system over the years and worked with staff to understand what was working well and what wasn't working well. She worked with the SPL team to explore opportunities available from the existing AMH vendor as well as other vendors providing competitive solutions and is assisting the library throughout their evaluation of options.