Worked with library during a transition period providing IT management mentoring and IT staffing consulting. Also provided guidance on some facility remodel projects. Contract began with evaluation of interlibrary delivery services.
Conducted efficiency analysis of Peninsula Library System’s delivery system. Made recommendations for immediate improvements and long-term planning.
Managed Home Delivery Pilot project, a project funded by an LSTA grant to evaluate the cost and benefits of providing home delivery for library materials. Project was cancelled due to integration issues with integrated library system.
Evaluated materials handling operation including delivery and processing of deliveries at each branch, plus technical services. Provided recommendations for improving efficiency, automating sort, and reducing repetitive steps involved in processing materials. Assisted with planning for new building to house technical services and delivery operations.
Evaluated use of resource sharing tools by member libraries and providing recommendations for developing a regional resource sharing and delivery plan.
Conducted materials handling and collection management analysis. The project addressed space shortage issues, materials handling workload, how to reduce turnaround time and expand services, and ways to improve central delivery and sorting. The analysis will also included a comparison of RFID versus bar codes solutions and provide suggestions for how to implement AMH solutions into their libraries.
Contract began with evaluation of delivery service in the context of other services provided to METRO members. Analyzed costs associated with providing delivery and alternative approaches to improving service. Continued engagement to help METRO maintain excellent delivery service.
Evaluated delivery system for 188-member library network and made recommendations for improving services and reducing costs.
Presentation at Tampa Bay Library Consortium (TBLC) as part of their workshop entitled Any Means Necessary: Beyond Interlibrary Loans. Tampa, Florida.
(slides)
Half-day workshop at Metropolitan New York Library Council, New York City.