Evaluated staffing requirements for system office of MARINet, an organization providing shared catalog (and other services) for six libraries.
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Worked with library during a transition period providing IT management mentoring and IT staffing consulting. Also provided guidance on some facility remodel projects. Contract began with evaluation of interlibrary delivery services.
Assisted with the evaluation of the public access computing system and worked with staff on selection and procurement.
Roy Tennant has provided some must-read words of wisdom for Library Administrators. Here's my personal favorite:
#4: Maximize the effectiveness of your most costly technology investment -- your people. As technology itself falls in price per unit, your staff is likely to get more expensive. So pay attention to what is required to make the most effective use of them. This means getting them the training and resources they need to do their job well.
I've been working on the issue of staffing IT departments in libraries. There's a wide range of how it is done ranging from having an in-house IT group (or person) to using the County or City IT Department (which probably considers the library a low priority) to outsourcing with a local tech support company to asking the Reference Librarian's grandchild to come in to help once in a while.