Environmental and Organizational Assessment and Strategic Planning Consultation

The Galecia Group has been working with NC Cardinal since May 2016.  NC Cardinal is a consortium in North Carolina which provides a shared Evergreen system for 31 library systems across the state.  The engagement includes:

  • assessing existing services and operations
  • identifying emerging needs and aspirations of shareholders, and
  • creating a 5-year strategic plan to grow the system, enhance the services, and define a sustainable funding model

The final deliverable was a recommendations document and a planning document that was developed during a one-day workshop with the NC Cardinal Board.  It included a calendar of prioritized activities to pursue over the next 3-5 years with assigned owners for each activity.

This engagement was led by Lori Bowen Ayre with Galecia Associates Lucien Kress and Sam McBane Mulford.