Project Summary

The purpose of this engagement was to assist the Library in addressing the backlog of deliveries between libraries.  At the start of the engagement, the Library was backlogged by as many as 30,000 items. Over the course of the engagement, several solutions were proposed for addressing the immediate backlog and for ensuring that the status of deliveries were more closely monitored to ensure measures could be taken in advance of another backlog occuring.

The engagement also includes the development of a web-based app that drivers, warehouse staff and libraries will use to better track deliveries and anticipate surges. The primary engagement is complete and development of the app is in the planning stages.