What do we mean by "civic technology?"
Have you ever paid a parking ticket on your city's website? Applied for a business permit online? Perhaps you've used a mobile app to find out when the next bus or train is arriving at your stop? Has your library added a mobile application tied to your ILS so that patrons can browse new arrivals and be alerted to overdue materials?
These are all examples of civic technology -- the use of technology to improve how citizens, businesses, and other groups engage and conduct business with their government.