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Contract began with evaluation of delivery service in the context of other services provided to METRO members. Analyzed costs associated with providing delivery and alternative approaches to improving service. Continued engagement to help METRO maintain excellent delivery service.
Assisted with the implementation of the Gates Foundation’s Public Access Computer Hardware Upgrade Grant for the California State Library. Duties included assisting libraries eligible to receive funds to fill out paperwork, assisting State Library personnel in completing grant applications forms and planning the distribution of grant funds.
Developed software requirements specification for integrated library system to be developed on open source platform such as Evergreen. This document served as the roadmap for KCLS development efforts over the next several years.
Evaluated delivery operations of all six regional systems and made recommendations for optimizing services including integrating delivery operation with library system software, consolidating delivery systems and automating sort. The Final Report and Recommendations related to sorting, labeling, and workflow were also included.
Managed numerous projects including rolling out computer labs, and establishing and managing the webcast program. Developed and delivered workshops on Computer and Internet Troubleshooting. Developed and delivered numerous webcasts on filtering and RFID. See Infopeople website for archived training material and webinars.
Compared costs and benefits of materials handling operations between two library branches that differed only in how they used automated systems to get the work done. Demonstrated a significant savings for library using automated materials return system.