This is my 30-minute presentation at the ALA2013 preconference co-sponsored by the Discovery to Delivery and Rethinking Resource-Sharing Interest Groups. My topic was state of the art delivery solutions and the future of delivery.
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...the people involved with ReadersFirst represent exactly the kind of library leaders we need involved in all software procurements. They are librarians committed to serving their communities and they understand that, in order to do this, they have to have a very solid understanding of the technology they are using.
Another issue of Collaborative Librarianship is out and my Technology Matters column is about radio wave technologies and where the biggest privacy concerns really are. Some people refer to RFID chips as "tiny trackers" and that certainly makes them sound creepy. But it could be that the creepiest "tracker" out there is our beloved smartphone!
Here's an excerpt:
As much as we like to think that libraries are unique, they actually operate much like a supply chain system with central distribution centers and retail outlets. Obviously, there are differences but when it comes to materials handling, an area in which I do a lot of consulting, the similarities are striking. Both industries distribute material to outlets, require complex logistics systems, require accurate sorting and picking, and employ self-service technologies.
I’ve done my share of software and hardware procurements – not as many as some consultants – but enough to know my way around an RFP (Request for Proposal). And the truth is that RFPs are really horrible. They are full of contract language that few people understand and, unfortunately, they are often loaded with requirements that the Library doesn’t understand; or worse, requirements that the vendors themselves don’t understand!
I’ve seen the same RFP issued by many different libraries. Some of these RFPs were actually created by the vendor and has a few gotcha requirements that ensure their competitors will get the boot. I’ve also seen RFPs that have conflicting requirements – this happens when the Library doesn’t understand the requirements they’ve included.
But the development of an RFP has the opportunity to be an empowering experience for the library if it is done correctly. However, this requires leadership and time. It’s not as simple as doing a couple focus groups and checking off the requirements from someone else’s RFP.
Presentation about the Open Source resource-sharing product, Fulfillment, and what is happening in California with it (small pilot testing group), and how it could affect the future of resource-sharing in California.
The short presentation was followed by an energetic discussion about resource-sharing issues in California.
Infopeople webinar highlighting the trends in materials handling including:
- Pricing of AMH systems going down
- Quality of AMH systems going up
- Automated check-in with sorting becoming standard
- Kiosks a hit but still a tad buggy
Lots of info about automated check-in systems, small sorters, advancements in sefl-check-in technology, kiosks and dispensers and new AMH products entering the market.
Co-presented this session with Alan Kirk Gray (Darien Library), Gretchen Freeman (Salt Lake County Library) and John Callahan (Palm Beach County Library). Session was sponsored by PLA.
I provided the overview of the materials handling automation market and then each presenter talked about what they learned about how to reduce operating expenses as part of their implementation and operation of an automated materials handling system.
Our key take-aways: