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Workflow Optimization

Optimizing Materials Handling on the Cheap: How to Lean your Workflow

Submitted by Lori Ayre on Fri, 01/31/2014 - 8:22am

Infopeople webinar to introduce attendees to some key principles of Lean and to provide some tips on how to apply Lean principles to library materials handling workflows.

Focused on some traditional library practices that get in the way including how libraries use bookcarts to define batch size, reliance on staging areas, acquisitions practices, and rigid staff roles.

Hopefully people came away with a new way to think about workflows from the customer perspective and not just from a staff productivity perspective.

Webinar: Optimizing Materials Handling on the Cheap: How to Lean Your Workflow

Submitted by Lori Ayre on Wed, 01/08/2014 - 4:00pm

I'll be doing another webinar for Infopeople soon. This one is Optimizing Materials Handling on the Cheap: How to Lean Your Workflow. I hope you'll attend! More info below...

 

Date:  Thursday, January 30th, 2014

Start Time:          12 Noon Pacific

1PM Mountain

2PM Central

3PM Eastern 

  • Is your backroom overrun with book carts full of in-process material?
  • Does it take more than a couple hours to get your incoming delivery processed?
  • Does it take three days to catch up after a holiday closure?
  • Does it take more than four people to get a new acquisition into circulation?
  • Can you easily determine the age and status of items on every book cart?

 

As much as we love our book carts, they have helped us develop some very bad habits, and Lean will help us reduce or eliminate some of these bad habits. Lean is a management philosophy designed to identify and eliminate “waste” in a workflow. Waste can be any number of things including waiting, unnecessary handling or transport, duplicating steps, processing that doesn’t provide any benefit to the customer, and unnecessary hand-offs. By eliminating these wastes, we can find an optimal workflow that will get items to our customers faster and reduce our costs.

Library Materials Handling Evaluation

Submitted by Lori Ayre on Fri, 08/16/2013 - 4:16am

Lori Ayre worked with Alameda County Libraries to evaluate the materials handling operations and workflows including staffing, procedures, use of spaces and technology and interlibrary delivery. After the initial consultation, it was clear that there were numerous issues beyond the topic of materials handling that needed to be addressed.  Therefore, The Galecia Group recommended the Library form a Materials Handling Task Force to further tease out these other issues in order to put the materials handling challenges in perspective and to identify suitable solutions for the Library while developing staff engagement in the solutions. This approach was accepted and Ayre worked with the team to further evaluate the issues. Engagement was concluded with the Task Force submitting materials handling recommendations to Executive Team.

Free Consulting Available at ALA Chicago

Submitted by Lori Ayre on Mon, 06/03/2013 - 5:00pm

If you are going to ALA in Chicago, you might want to take advantage of free consulting from one of the 15-20 consultants that will be providing free consulting sessions during the Consultants Give Back session.  

Find the consultant who can help you at /.  If you find someone with the right skills for your project, contact them and make an appointment ahead of time. There are some drop-in options but most of the consultants require appointments.

Library RFID and Materials Handling Consultation

Submitted by Lori Ayre on Mon, 02/11/2013 - 6:52am

Lori Ayre assisted in the selection of an RFID/AMH vendor and planning for the implementation. The project included vendor selection, RFID conversion, selecting and sizing equipment (self-check-ins, self-check-outs, sorters, staff stations), planning remodels, and working with vendor. Cheryl Gould worked with the Library to help define their service model to support their goal of 100% self-check-out.  

Statewide Library Delivery Analysis and Recommendations

Submitted by Lori Ayre on Tue, 05/08/2012 - 9:26am

The Illinois Library Association had been leading an effort to provide for cost-effective solutions to the changing library landscape in Illinois. After nine regional systems were merged into two (RAILS, and IHLS), they hired The Galecia Group to provide an analysis about how best to go forward with merging the delivery operations from each of the nine regions and to share best practices.  

Top Tech Trends in Materials Handling

Submitted by Lori Ayre on Tue, 02/14/2012 - 7:42am

Infopeople webinar highlighting the trends in materials handling including:

  1. Pricing of AMH systems going down
  2. Quality of AMH systems going up
  3. Automated check-in with sorting becoming standard
  4. Kiosks a hit but still a tad buggy

Lots of info about automated check-in systems, small sorters, advancements in sefl-check-in technology, kiosks and dispensers and new AMH products entering the market.