Today the National Information Standards Organization (NISO) announced the publication of the new recommended practice: Physical Delivery of Library Resources (NISO RP-12-2012).
The document focuses on three key areas: the physical move, automation, and the management of physical delivery ranging from labeling and containers to automation and contracting with courier services, this Recommended Practice addresses both the lending and the borrowing library’s activities related to delivering and returning a physical item.
I laud the effort made in putting these recommendations together. There is a lot of detail and you are bound to pick up some new good ideas. However, there were also a lot of "it depends" and I found it descriptive in places when it should be have been prescriptive. As we all know, just because many libraries do something a certain way, doesnt' make it a good idea! Still,I think the work is useful and certainly a worthwhile read for anyone involved in library delivery.